At GetMeBook, we are committed to delivering your books safely and on time.
This Shipping Policy explains how orders are processed and delivered.
Order Processing
- Orders are usually processed within 1-2 business days after successful payment confirmation.
- Orders placed on Sundays or public holidays may be processed on the next working day.
- During peak seasons, sales events, or unforeseen circumstances, processing times may be slightly longer.
Shipping Locations
We currently deliver across most locations within India.
If delivery service is unavailable for your location, we will notify you and process a refund if applicable.
Estimated Delivery Time
- Metro Cities: 2-5 business days
- Tier 2 & Tier 3 Cities: 3-7 business days
- Remote Areas: 5-10 business days
Actual delivery times may vary depending on courier availability, weather conditions,
public holidays, or other circumstances beyond our control.
Shipping Charges
Shipping charges, if applicable, will be displayed during checkout before payment.
We may offer free shipping promotions on eligible orders from time to time.
Order Tracking
Once your order is shipped, tracking information will be shared via email, SMS,
or your account dashboard where available.
Customers can use the provided tracking details to monitor shipment progress.
Delivery Attempts
Courier partners may make multiple delivery attempts.
If delivery cannot be completed due to an incorrect address, unavailable recipient,
or repeated failed attempts, the shipment may be returned to us.
Additional shipping charges may apply for re-dispatch requests.
Address Accuracy
Customers are responsible for providing complete and accurate shipping information.
GetMeBook is not responsible for delays or failed deliveries caused by incorrect addresses,
contact details, or customer unavailability.
Damaged or Missing Items
If you receive a damaged package or if any item is missing,
please contact us within 48 hours of delivery.
Please include:
- Order Number
- Photos of the package and product
- Description of the issue
Our support team will review the case and assist accordingly.
Delays Beyond Our Control
While we strive to deliver every order on time, delays may occur due to:
- Weather conditions
- Natural disasters
- Transportation disruptions
- Government restrictions
- Courier service issues
In such cases, delivery timelines may be extended.
Contact Us
For shipping-related questions, please contact us:
Email: support@getmebook.com